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Bitrix24 implementation is only the starting point.
To keep the system useful, structured, and aligned with the business, it requires ongoing support, updates, adjustments, and controlled development.

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CRM support

Ongoing Bitrix24 support for stable, controlled, and evolving business operations

We provide regular Bitrix24 support for companies that want their CRM to remain a working management tool, not a forgotten system after launch.

Choose a support package

Request support

Without support, the system gradually loses structure, clarity, and usefulness.

Even a well-configured Bitrix24 system needs ongoing attention. New employees join. Internal roles shift. New features appear. Old integrations may stop working correctly. Reporting requirements become more complex.

Why support is necessary after implementation

What ongoing support gives

A more stable CRM environment

Less operational friction

Faster reaction to changes

Cleaner internal processes

More confident use of the system by the team

Continuous adaptation of the platform to real business needs

Support packages

5 hours

1 250 AED
per monts

10 hours

2 300 AED
per monts

20 hours

4 200 AED
per monts

Extra hour

250 AED

What Is Included

User administration

Adding new employees and adjusting access rights

Support in onboarding new staff into Bitrix24

Settings corrections inside CRM entities

Field adjustments and card updates

Changes to roles, groups, and access logic

Process corrections and automation updates

Notifications and workflow tuning

Email settings adjustments

Telephony and communication channel corrections

Messenger and open line adjustments

Consultation on Bitrix24
functionality

Support for team usage questions

Minor operational
improvements

Issue diagnosis and troubleshooting

System audit when needed

Recommendations for further system development

Not included

Full new implementation

Large-scale redesign of the system

Major data migration

Custom development

Large or complex integrations from scratch

Separate AI project delivery

Multi-stage architecture redesign

Large analytical projects and dashboard development from zero

How support works

You submit a request or ongoing tasks

We estimate the work and priority

We complete the tasks within the support package

The used hours are tracked transparently

The system remains clean, relevant, and under control

We support Bitrix24 not only as technicians, but as a team that understands how the system affects business operations, management, and employee discipline.